Q: What precisely does web site migration imply and what does it entail?
A: The web site migration service that we are offering is free of charge (to a certain extent). We’ll transfer your website(s) to our next–generation cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can lead to lost data and unwanted downtime. This is why we’ll perform all that for you for free!We have highly qualified administrators whose main job is to ensure that your website functions exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–made websites, as well as websites that are based on popular web apps such as WordPress and Joomla™.
Q: How much time will it take for my web site to be transferred to your platform?
A: While we cannot give you a precise time frame, because there are lots of factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our best to migrate your website within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: Do you need anything from me before you start moving my site?
A: Yeah. We’ll need the name of the site that you wish us to transfer. We’ll also need a means to log into your old web hosting account so that we can get the files associated with your web site.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will my web site be unavailable during the migration?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. Once we have completed the transfer, your site will be configured to work on our system and we’ll ask you to preview it. If it is functioning correctly, all you will need to do is change the NS records associated with your domain. Your site will be migrated to us without any downtime whatsoever.
Q: Will my old web hosting provider learn that I’m leaving them?
A: Nope. We will never touch base with your hosting provider about anything at all. They will not be aware of the website transfer either.
Q: Which web hosting providers can you migrate web content from?
A: We can migrate your web site from any hosting provider or any Linux–based hosting platform given that we can access the Control Panel and there’s FTP access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.